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Cookies Policy

What are cookies?  

Cookies are text files containing small amounts of information which are downloaded to your device when visiting a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. 


Cookies are useful because they allow a website to recognise your device and settings. Find out more information at  All About Cookies


Cookies do lots of different jobs, like making a website work, letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests. 


How and why we use cookies 

We use three types of cookies:  

  • Essential cookies: These cookies make our website work. We do not require your consent for these as they are strictly necessary to provide our website as a service over the internet. The essential cookies that we use on our website are mainly for security, de-bugging, identification and network management. 

  • Session cookies: These are temporary and are erased when you close your browser.  

  • Persistent cookies: These aid the functioning of our website and aid with user recognition.  


Additional marketing, functional and analytics cookies may be used to enhance your experience on our website. Because we require your consent to store these non-essential cookies, you will be met with a cookies policy banner when first using our site. The ‘settings’ link on the cookies policy banner will allow you to enable these.  


We utilise services provided by third parties. These are explored further in this policy. 


Storage and sharing 

We will not use cookies to collect personally identifiable information about you. 

Cookies we use


Our website

XSRF-Token - security related and essential. Held for the session

HS - security related and essential. Held for the session. 

svDession - user login purposes. Held for 12 months and essential. 

SSR-caching - identifies the system the site was rendered. Held for one minute and essential. 

_wixCIDX - used for system debugging and monitoring. Held for 3 months and essential. 

_wix_browser_sess- used for system debugging and monitoring. Held for the session and essential. 

consent-policy - Used for cookie banner parameters. Held for 12 months and essential

smSession - Used to identify logged in users. Held for the session and essential. 

TS* - Used for security and anti-fraud. Held for the session and essential. 

bSession - Used for system performance. Held for 30 minutes and essential. 

fedops.logger.X - Used for stability. Held for 12 months and essential. 

Google Analytics

_ga (essential held for one year); _gid (essential held for one day): gat_UA... (essential lasting for 10minutes) : 

Google Analytics cookies are used to collect information about how visitors use our websites. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to our websites, where visitors have come to the sites from and the pages they visited. It also allows us to track if people have completed a conversion on our websites, allowing us to improve our marketing. 


Cookies set by third parties 

We sometimes embed video, images or other content from websites such as WhatsApp, Loom, YouTube, Facebook, LinkedIn and Twitter. We may also allow you to share links to content on our site with other websites by the use of “Share” buttons. As we have no control over the cookies set by these websites, please visit the relevant third-party websites for more information. 


(a) Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our websites and elsewhere on the internet and use that information to provide measurement services and target ads, 

(b) Users can opt-out of the collection and use of information for ad targeting 

(c) A user can access a mechanism for exercising such choice through the Digital Advertising Alliance's consumer choice tool and the Your online choices websites. 


Facebook also provide certain features and tools such as pixels, SDKs and APIs, which are known as Facebook tools. We may use these Facebook tools, such as pixels to optimise our communication and improve targeted communications through Facebook, Instagram and the Facebook Audience Network. 


Google AdWords remarketing cookies allow us to target our advertising across Google search and other websites to people that have previously visited this website. 


Google also uses various conversion cookies to help advertisers determine how many times people who click on their ads end up purchasing their products. These cookies allow Google and the advertiser to tell that you clicked the ad and later visited the advertiser site. 


Conversion cookies are not used by Google for interest-based ad targeting and persist for a limited time only. These cookies are generally set in the domain, but may also be set in the domain. Conversion cookie data may also be used in combination with your Google account to link conversion events across different devices you use. Only anonymous conversion cookie data is shared with advertisers. For information on opting out, visit the Network Advertising Initiative


Controlling your cookie settings 

About Cookies and All About Cookies (external links) contains comprehensive information on how to control your cookies on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies.  


For information on how to control cookies on the browser of your mobile phone you will need to refer to your handset manual.  


You can choose to opt out of Google Analytics on all websites by using the Google Analytics opt-out browser add-on: 


The Privacy and Electronic Communications Regulations (PECR) highlight that a website ‘user’ may not be the person who pays for the internet service (the ‘subscriber’) or who owns the device. It is important to note that it is possible for the subscriber to have enabled cookies prior to your use. 


Updating of this policy 

We may update this policy from time-to-time.

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