This privacy policy covers the Dr Tracey Wond Website and Tracey Wond t/a traceywond.com

 

This privacy policy outlines what you can expect me to do with your personal information.

 

The information you provide will be held and processed in line with the Data Protection Act 2018 and GDPR. 

 

Contact details for the data controller are included at the end of this policy.  

 

How and Why I Process your Information 

I must have a lawful basis for which to process your data. In the main, I process data in order to perform, or to enter into, a contract with you (a contractual basis), because I have your consent, or because I have a legitimate interest. 

 

Information for the provision of services and communications 

It is necessary for me to process your personal information in order to fulfil you or your organisation’s request to:  

·       deliver our services whether online or in-person

·       respond to enquiries or complaints. 

·       send you updates or newsletters. 

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In these contexts, your name, organisation role and affiliation, contact preferences, telephone and email address will be held and processed. 

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I may seek feedback to monitor, evaluate, improve, and market our services. This might include seeking reviews or testimonials. Your explicit consent will be sought in order for us to collect and share this. 

 

I offer regular updates for you to keep in touch with our services. Your consent will be sought in order for us to collect and share this. You can unsubscribe from these communications at any time. 

 

I may process your personal information indirectly, for instance where your enquiry has come via a third-party recommendation.

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Enquiries via my website are subject to the privacy protocols of our provider, Wix. Their privacy policy can be found here: 

https://www.wix.com/about/privacy 

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Website Data 

My systems collect data about the usage of our website and social media channels. Such information is not used to identify individuals but is collected to provide an understanding of website and page interactions such as the length of time on a web page.  

 

If you are connected to the internet, you will have an IP Address, in the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.  

 

You may find my Cookies Policy of interest.  

 

How your information is shared and stored 

Your data will not be shared with any third party without your consent, unless required by law. 

 

Where you have used my services, I will keep your contact details and details of the services I have provided to help me provide future services for you. This data will be held for up to 6 years. 

 

Your contact details are kept securely and are only accessed by authorised officers as part of the provision of services. If you do not wish for me to keep this contact information then please tell me. 

 

Changes to this policy 

This policy will be reviewed and updated versions will be posted on the website. 

 

Contact and Controller Details 

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If you would like more information, please contact: 

 

Dr Tracey Wond, Data Controller - Owner - contact@traceywond.com

Fernlea, Bridle Lane, Stanton, DE15 9TQ.